Crazy statement “we don’t need a barcode inventory system – our warehouse operators can read”!

For Immediate Release:

(www.peoplevox.co.uk) November 9th, 2010

Crazy statement of the week from one prospect: “We don’t need a barcode inventory system – our warehouse operators can read."

Warehouse operators often get the fear at first, then do an about turn after 48 hours

When we are discussing implementing a system to help run a warehouse, we often get objections from operators. This is because systems often represent a sea change in the way that they are being asked to work and some people will not like change. A great example was this Client where the most sceptical operator threw his paper system in the bin after 2 days - watch the video by clicking here .

The barcode inventory system actually saves jobs

On the flip side, one operator went up to our managing director recently during a site visit and thanked him for saving his job. When asked how, he said that he had made 4 mis-picks in less than 3 months and it was 5 strikes and you are out. Since the barcode inventory system went in, he and everybody else have had no mis-picks and the slate has been wiped clean.

I can read, but I still make mistakes and am faster with an automated system

The statement ‘our warehouse operators can read’ is both discriminatory and frankly one of denial. So what point were they making?

The best training for the most diligent and committed warehouse operators can only take you so far. We also have cases where we use contractors at busy periods that would normally require training.

We all make mistakes – it is part of what makes us human, take this article as an example. Ensuring that I have typed it correctly is a time consuming process and it is more than likely that I will have made an error.

The same logic can be applied to a manual system in the warehouse. When you are picking goods by long product codes, it is all too easy to mis-read and pick the wrong items. Warehouse operatives can work long shifts and pick hundreds of items - it is logical that mis-picks happen. After a while we can all go a bit numbers blind.

Products look exactly the same in many cases

Some products look the same to the human eye and this can lead to mis-picks. One company we visited recently had accidentally picked the wrong labels to go into production – rolls of labels can be hard to distinguish between and it meant some poor guys had to pick them off all of the bottles.
Using a barcode scan to pick goods removes the reliance on the human to read the product code correctly and eliminates the margin for error. When you try to pick the wrong item with a barcode inventory system it will produce an error and alert the user.

Warehouse operators and managers being sceptical towards a barcode inventory system is a common theme as it is something new. What is also normal is that once they get used to a barcode system, they never look back and often state that they were stupid not having it in earlier especially as it was proven that a barcode inventory system reduces the margin for human error which increases operational efficiency.

Get your customer satisfaction up

Human errors like mis-picks and mis-shipments decrease customer satisfaction. These can be prevented with a barcode inventory system like millions of companies have experienced.

To learn more about how to improve your operation with a barcode inventory system, call +44 (0) 844 800 6569.

“We don’t need a barcode inventory system – our warehouse operators can read.”

I understand why some warehouse operatives offer objections and give resistance to barcode systems. These systems often represent a sea change in the way that they are being asked to work and some people won’t like change.

However, the objection, ‘our warehouse operators can read’ is both discriminatory and disagreeable. That said, I do get the point that they were trying to make.

Unfortunately they have missed the point of inventory barcode systems - the best training for the most diligent and committed warehouse operators can only take you so far.

We all make mistakes – it is part of what makes us human, take this article as an example. Ensuring that I have typed it correctly is a time consuming process and it is more than likely that I will have made an error.

The same logic can be applied to a manual system in the warehouse; when you are picking goods by long product codes it is all too easy mis-read and pick the wrong thing. Warehouse operatives can work long shifts and pick hundreds of items - it is logical that mis-picks happen. After a while we can all go a bit numbers blind.

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Some products look the same to the human eye and this can lead to mis-picks. One company we visited recently had accidentally picked the wrong labels to go into production – rolls of labels are very hard to distinguish between and it meant some poor sod had to pick them off all of the bottles.

Using a barcode scan to pick goods removes the reliance on the human to read the product code correctly and eliminates the margin for error. When you try to pick the wrong thing with a barcode inventory system it will produce an error and alert the user.

Warehouse operators and managers being sceptical towards a barcode inventory system is normal. What is also normal is that once they get used to a barcode system, they never look back. A barcode inventory system reduces the margin for human error which increases operational efficiency.

Human errors like mis-picks and mis-shipments decrease customer satisfaction. If you want to know more about how to reduce the margin for human error with a barcode inventory system, leave your contact details below and one of our specialists will contact you to see how we can help.

Author: Oliver Rhodes