Hello Baby is an online baby shop selling a wide range of baby stuff for babies and toddlers based in St Albans UK.
As the company grew it became more and more difficult to manage their warehouse management processes with their current system. They wanted to make sure that they maintained their very high level of customer service excellence and reviews, and having just moved to a larger warehouse they realised they needed a system better suited for their needs.
Hello Baby decided to have a look at the Peoplevox Warehouse Management System (WMS) because of their integration capabilities with Volo Commerce, and after understanding more of what the system could provide them, they decided to go ahead and implement the Peoplevox WMS.
US based FortheChef.com is a new pureplay e-commerce retail company selling kitchen and tabletop products for the home and professional chef, baker and entertainer.
They needed to implement a WMS solution that was forward thinking and nimble enough to be on the cutting edge of e-commerce operations.
After identifying key players in the market, they selected Peoplevox for its specialism in e-commerce.
Prior to implementing the Peoplevox system, SkateHut was operating a paper warehouse. Rapid growth of their business meant that over-selling became a serious issue for the business, as well as mis-picking and stock inaccuracy.
As a one-stop shop for everything skate related, they have a large niche audience and so it was important for customer satisfaction that they reduce the warehouse issues the faced and increased efficiency.
Jamie Blundell, GM at SkateHut, tells us more about how the Peoplevox system has helped their business.
Selling everything an enthusiast that identifies with the lifestyle and fashion you support creates some fulfilment challenges that require special attention to detail.
Surfdome.com sell over 900 brands and you can buy everything from a longboard to roller skates to a new pair of flip-flops.
Managing the inbound and outbound processes around this amount of product diversity requires flexibility and the ability to operate differently depending on the profile of the products.
Globally scaling your brand through franchises requires you to support your franchisees with technology and best practice advice. Their success depends on you and vice versa.
Rolling out Magento as the preferred e-commerce platform, Mothercare wanted to present a complete e-commerce engine and that meant partnering with a warehouse management system.
Mothercare Ireland were the first franchise to implement the combination. Their franchisees in Malaysia, Hong-Kong and Singapore followed.
Fast fashion fulfilment success depends on a high number of inventory turns, lightning fast merchandising and high-volume fulfilment.
Returns come in a steady flow and quickly processing them back in is key for retaining the sales value of products that can be re-sold, as well as returning money to the customer quickly.
Fotter.com.ar is the leading women's fashion destination in Argentina. They wanted the ability to scale up their fulfilment and enhance their brand reputation for awesome customer experience.
A retail store from Buxton, UK who have gone from selling a few lines on eBay and Amazon to shipping internationally, stocking 70,000 items and 25,000 SKUs in just over 8 years.
If you're selling shoes online, managing a retail store alongside a warehouse or using the Visualsoft e-commerce platform then Bells Shoes will be a relevant reference point for you.
Clothing Sites Group
Fashion and apparel is the second largest category for online retail sales and one of the most challenging for fulfilment teams.
Clothing Sites Group specialise in men's designer fashion and operate two websites in the UK, www.woodhouseclothing.com and www.bbclothing.co.uk. They implemented automated inventory counting and location tracking alongside their bespoke e-commerce platform.
When they moved to a new warehouse and implemented Magento they got real-time inventory on the website to prevent overselling and optimised the pick, pack and despatch process.