Last week, I dropped by the Home Delivery Conference in London, hosted by MetaPack. As we all know, a day out of the office at an event can be painful, especially if content is weak. Fortunately, the content of this MetaPack event for online retailers and ecommerce companies was rammed full of the good stuff, [...]
E-commerce collect and return in-store service is being planned by fast-growth fashion retailer ASOS. In 2011 ASOS hope to offer their customers e-commerce collect and return as an extra delivery option. Let’s have a quick look at what this means. Buy online and collect and return in-store I love the buy online and collect and [...]
E-commerce returns are being encouraged as they are proven to drive sales. An article by Maxim Mirov looks at how e-commerce companies, also known as online retailers, should calculate how many extra sales are needed to trade-off the cost of returns (1% sales = 10% e-commerce returns article click here). What Maxim failed to include [...]
