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Services
PeopleVox clients have access to the enterprise level online service portal providing the following benefits:
  • View all assets purchased from PeopleVox real time online, including details such as serial numbers, purchase price and date, plus service cover.
  • Run reports over required dates showing details such as number of repairs by product, number of calls placed and assets due for replacement in next 30 days.
  • Give access to necessary people in client company.
  • Receive automatic notification on expiring service contracts.
  • Log repair requests and receive RMA (return material authorisation) number and form.
  • Full traceability of problems and resolutions with messaging and actions recorded via portal.
  • Log sales and technical questions.