The Clothingsites group was formed in 2002 as an online retailer of high-end clothing brands via its flagship e-commerce websites Woodhouse Clothing and Brown Bag. Woodhouse Clothing brings the latest menswear styles from leading premium brands including Armani, Boss, Lacoste, CP Company, and its own label, the Dapper Stag. Brown Bag brings the very best designer menswear at discount prices, with over 50 brands including Armani, Boss, Stone Island, Lacoste, and Fred Perry.
After taking investment, Clothingsites had ambitious plans for growth, so a key requirement of all new systems was the ability to scale. Simple integration was important as they were also investing in a new e-commerce platform and had selected Magento. Additionally, Clothingsites needed the ability to easily integrate with several bespoke back office systems developed in-house. They were looking for a system that was user friendly and made data readily available for management reporting and a system that was well-supported, both during installation and on-boarding, but also during day-to-day operations once live.
With Peoplevox’s off-the-shelf integration to Magento, orders were able to flow directly into Peoplevox without any manual processes at all. The use of handheld scanners meant that picking was more streamlined with operatives being directed around the warehouse in the most efficient sequence.
Despatching goods was made much easier with the packing note and courier label automatically printing in real-time at the pack bench. The location-based warehousing system allowed Clothingsites to store products in any location, making much better use of the space and vastly simplifying the put away process.
With full inventory visibility, stock was more accurate, and there is now a considerably reduced scope for manual adjustments to introduce errors. Stock takes, both rolling or full, are easier to undertake with the handheld scanners, and the goods in process is much quicker.
Entire deliveries can be received into the warehouse in a fraction of the time it previously took, and new stock is live on the website in real time.