We're trusted to make things run smoothly...
Hundreds of companies trust us to keep their warehouses running smoothly. If you're thinking about implementing a new WMS and would like to see how our system works please feel free to get in touch.
We're experts in helping our customers make simple best practice changes and combining that with our software.
E-commerce companies that have experienced high levels of growth often find themselves experiencing a sudden onset of customer service headaches. This is also generally the point where it becomes highly apparent that adding to customer service teams is expensive, once salaries and other expenses have been factored in.
Luckily, there are ways to improve customer satisfaction that don’t involve taking on more staff, which are often more effective as well.
In the area of e-commerce warehouse management and fulfilment, we’re all increasingly aware of the future impact of technological change, whether it’s contemplating the reality of driverless vehicles, drones, even flying fulfilment warehouses.
If you’re making a repeat purchase or buying something definite like a book or CD, the online representation of the product only needs to be good enough for you to be sure you’re ordering the correct item. But if your requirement is something more personal or subjective - a top that will go perfectly with these jeans - an outfit that strikes the right note for your interview - or, one that many parents may recognise, a t-shirt with a label that isn’t scratchy - what you can learn about the item online suddenly becomes key to your buying decision.
Have you ever had that sinking feeling when you realised at the last minute that a friend or relative’s birthday is coming up and you don’t have a gift for them? And, even worse, they live a distance away and you won’t get to see them before their big day? Thankfully, in this age of 24-hour online shopping and expedited delivery services, you can source the perfect gift at a time to suit you, choose a gift wrapping service with personalised message and have it delivered in time without your friend or relative ever knowing that you almost forgot!
Have you ever wondered what goes on behind the scenes to make this happen?
Goods In, also known by various other names such as Receive, Good Receipt and Inbound, is the lynchpin of any warehouse. But making it as efficient as possible is clearly an ongoing challenge for many retailers. Judging from the responses to our recently published 2017 E-Commerce Fulfilment Report, human error appears to be a recurring problem.
With Amazon Prime Day just around the corner – Tuesday 11th July – profiting from a boost in e-commerce sales will be on the minds of numerous third-party sellers. The media are all talking about it which can only be good news for retailers taking part.
API stands for Application Programming Interface, which is basically a way for programmers to communicate with an application, without them being given access to databases and source code. An API enables developers to connect to applications and share or extract data as required, helping multiple software systems and applications to work together in a functional business ecosystem.
Our recently published 2017 E-Commerce Fulfilment Report uncovered a number of challenges and growing pains for e-commerce retailers of all sizes, including both pure-play and multichannel businesses.
We are delighted to announce that Peoplevox has become a member of Shopify’s new Technology Partner Program, set-up to help e-commerce retailers using Shopify Plus to continue to develop and grow their businesses.
Peoplevox is delighted to announce the winner of our iPad prize draw. The winner was one of the many respondents taking part in our industry survey as part of the newly released "The 2017 E-Commerce Fulfilment Report".