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If you’re making a repeat purchase or buying something definite like a book or CD, the online representation of the product only needs to be good enough for you to be sure you’re ordering the correct item. But if your requirement is something more personal or subjective - a top that will go perfectly with these jeans - an outfit that strikes the right note for your interview - or, one that many parents may recognise, a t-shirt with a label that isn’t scratchy - what you can learn about the item online suddenly becomes key to your buying decision.
Have you ever had that sinking feeling when you realised at the last minute that a friend or relative’s birthday is coming up and you don’t have a gift for them? And, even worse, they live a distance away and you won’t get to see them before their big day? Thankfully, in this age of 24-hour online shopping and expedited delivery services, you can source the perfect gift at a time to suit you, choose a gift wrapping service with personalised message and have it delivered in time without your friend or relative ever knowing that you almost forgot!
Have you ever wondered what goes on behind the scenes to make this happen?
Goods In, also known by various other names such as Receive, Good Receipt and Inbound, is the lynchpin of any warehouse. But making it as efficient as possible is clearly an ongoing challenge for many retailers. Judging from the responses to our recently published 2017 E-Commerce Fulfilment Report, human error appears to be a recurring problem.